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I'm looking forward to working together!

Here you'll find all of the important information about my therapy services. If you have any questions, please reach out.

New Therapy Client Information

Location

My practice is located in IL and is 100% telehealth (or online counseling via a HIPAA-compliant telehealth platform). Due to current counseling guidelines, I'm only able to provide counseling services to those within the state of IL. For food allergy educational consultations, I can meet with people from any state.
 

Reaching Out for an Initial Chat

To learn more about my counseling services and to explore if I'm a good fit, I offer a free 10-15 minute initial chat via phone. Use the contact form to reach out to schedule that call. Please mention the best way to reach you. I look forward to talking with you! ​(Please note: Communications via email or social media outlets are not secure. If you choose to reach out this way, it is advised to limit personal heath information and details shared via these methods.)
 

Scheduling an Appointment

​If you are ready to begin counseling, please reach out to schedule your initial appointment. Upon scheduling your session, you will receive a link to a client portal via email where you will enter your information and gain access to intake paperwork. (NOTE: Client portal links expire within 24 hours. If you don't login within 24 hours, click on the expired link, and you should be able to input your email address to receive a new link. Please check spam folders if you don't receive the link.)

​Intake forms include, but are not limited to: informed consents/policies, demographic/insurance information, and a general questionnaire regarding why you're seeking counseling. Intake paperwork is required to be completed at least 48 hours before the first appointment, otherwise the appointment will need to be rescheduled.

What to Expect During Counseling Sessions

Sessions are typically 50-60 minutes long, although the initial session or two are 60 minutes. The first few sessions will be an assessment period to collect information that helps us collaborate in creating goals for treatment. Please know it's normal to be nervous about counseling, especially if you've never been or aren't quite sure what to talk about . Trust me, I understand. My goal is to build rapport with my clients from the start to help them feel comfortable with the process of counseling. In order to help my clients, I utilize a variety of therapeutic models, tailored to each client or situation, including mindfulness-based Acceptance and Commitment Therapy (ACT), Cognitive Behavioral (CBT), Solution-Focused, and Family Systems.​ ​​​Learn about my qualifications and experience here.

Insurance

I'm currently in-network with BCBS and United Healthcare. If I am out-of-network for your insurance, I can provide you with a monthly superbill/receipt upon request which you can submit to your insurance company. In those situations, any reimbursement from your insurance company will be sent to you. ​Please contact your insurance company if you have any questions regarding your insurance benefits and coverage for mental health counseling services. I also work with clients opting not to use insurance, or self-pay clients.

No Surprises Act Notice - Information on your rights on surprise billing and to receive a good faith estimate for services

Session Fees

Session costs vary based on session length and format, and if using insurance, your insurance's contracted rate. These rates are discussed with clients and are listed in the initial intake paperwork. Please inquire for more details, or to discuss insurance or session costs. ​Payment/fees clients are responsible for are due at the time of service. 

Cancellation Policy

If you are unable to attend a session, please contact me as soon as possible.  Please note that you will be charged a late cancellation fee for sessions cancelled less than 24 hours from scheduled counseling sessions, or for not showing up for a scheduled session. The late cancellation/no-show fee is the full session fee, which is not covered by insurance. Therefore, this fee is your responsibility.

For Current Therapy Clients

Client Portal Access
To access your client portal, please use this link: https://tamara-hubbard-lcpc.clientsecure.me

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